Privacy policy
At Equinox.Pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
• Personal Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit/debit card details processed securely via payment gateways (we do not store full card details).
• Technical Information: IP address, browser type, device info, and website usage data collected through cookies or analytics.
2. How We Use Your Information
Your information is used for:
• Processing and fulfilling orders.
• Providing customer support and responding to inquiries.
• Sending updates, newsletters, and special offers (if you opt-in).
• Improving website and services.
3. Data Sharing
We do not sell or rent your personal information. We may share it only with:
• Payment processors – for secure payment.
• Shipping providers – to deliver your orders.
• Legal authorities – when required by law.
4. Cookies & Tracking
We use cookies to enhance your experience, remember preferences, and analyze traffic. You can disable cookies in your browser, but some features may not work properly.
5. Data Security
We implement security measures to protect your information. Data is stored on secure servers with encryption and access control.
6. Your Rights
You have the right to:
• Access the information we hold about you.
• Request correction or deletion of your data.
• Opt-out of marketing communications.
To exercise your rights, contact us at:
• Email: contact@equinox.pk
• WhatsApp: 0318 7235692
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.